In the event of a dispute, the consumer may resort to an alternative consumer dispute resolution entity:

Centro de Arbitragem de Conflitos de Consumo do Porto

Rua Damião de Góis, 31 – Loja 6 – 4050-225 Porto

Tel: +351 225 508 349 / 225 029 791

Fax: +351 225 026 109

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Web: www.cicap.pt

More information on the Consumer Portal: www.consumidor.pt